SONIC Drive-In - Order Online App Reviews

I think its a great app but it needs improvement, like when you redeem a coupon there should be a redeemed history and Ive been booted out of the app a couple times, but other than those two things I think its a great app! People need to stop whining about this app

This app is horrible! It does not work properly the employees have 0 to no training on the app I have tried to use it several times and the only thing that works is the part were sonic takes your money for purchasing a gift card you cant use threw the app!

At least its better than the subway app.

Just downloaded it, tried it, the app itself lags in terms on response to touchscreen and go. Log in is difficult although with a FB accounts its simple. Paying for meals on the other hand takes more of your money than expected. Paid 7.31, app took all 10$ from the amount available. Which was 10$. Obvious good reviews are sonic employees.

OH MY FREAKING GOSH IT CRASHES EVERY TIME I GET ON IT I HAVE A IPHONE AND IT DOESNT EVEN WORK ON THAT ITS A TIME WASTING APP DONT USE IT DONT WORK!!!!

I have iOS 7 but it claims compatibility so it should still work. Cant get the app to stay open for more than 2 seconds

Every time I open the app it closes itself after a second or two.

Buying a digital gift card isnt very efficient. I guess they are banking on people forgetting about their money and it sitting there in Sonics bank account instead. Crafty way to get people to buy stock in the company.

How does this app work? Theres nowhere to load the code to pay. No one seems to know how to use this. Other than showing you locations, I cant figure out the use. None of their FAQs cover paying and theres no email to contact them. Do I have to load a gift card? Can I use Apple Pay? No one knows ...

I dont know what all these complainers are blabbing about this app works just fine for me I got my phone and email and free slush and everything else loaded just fine the first time with no probs learn to use apps before you complain

This app is horrible.I couldnt even get past my info before the app crashed.I keep seeing a lot of these apps saying a repeat of"these people dont know what theyre talking about"and people need to stop "whining".I would whine too if an app stole more than $10 from me and customer service refused to refund.theyre written just too similarly to be real.Disregard 5 star reviews from May 10-15,2016.The problem is not with payment or ordering a lot of us cant even get past the info.You need to fix this.Idc about the free food I just like sonic.

I agree with some of the other reviews that say some people whine too much. I didnt have any issues other than my credit card company temporarily freezing my credit card use due to suspected fraud. But that was because I sent three gift cards to friends immediately upon sign up. Not the apps fault. Its nice getting reload bonus free food.

Easy sign up got a free slush lets how good it is

So apparently, you cant just put in your cc, but have to then buy a gift card to then pay. Or while Im AT sonic I can swipe my card much quicker and without having to remember all the numbers for the order.

I downloaded because I heard you could get a free slushy. I created an account. I went to redeem while at sonic and it said, wait till carhop is nearby and I did, It was loading something and just crashed. It went directly to main screen and said I had nothing to redeem. I told my carhop and they were nice enough to talk to the manager and honor it anyway.

What can I say that hasnt been said. Whoever thought of making an app where you have to add a credit card to buy a gift card to enter a code to pay for food at a terminal I can just swipe me card at should be fired. And take the Apple Pay logo off , this isnt Apple Pay.

So Sonic lures you in to download their app and promises a free slushy. I downloaded the app to try the sonic slushy as Ive never had one before, the reward showed and when I went to redeem it, it disappeared leaving me looking stupid in front of the cashier in the drive-thru. They refused to honor the coupon and I had to call the Sonic Customer Service number. They asked for additional info and said they would investigate and let me know in 24 hours. What a waste of time for a glitchy app! Do not download.

Have to create an account to pay? Nope. Wants to track me, even when NOT using the app? Nope... Deleted!

Everything worked when I first logged in. And it showed I had 2 free slushies. When I went to re open the app to redeem them. Only 1 came up. If you guys want ppl to use your app you have to fix little stupid bugs like this. Wasting my time, and gas for something Im not even going to get.

Ive read a few reviews, I use it a lot, Ive loaded the up with $50 a time at least 4 times. Havent experienced any problems. Ive sent my wife gift cards for her app and she likes it as well. I like being able to use the map when traveling to find a nearby Sonic, I like the ease of paying without having to scrape up cash, I also like the receipt showing on the phone in case there was a problem with my order and I like getting free stuff every once in awhile. It doesnt work for call ahead orders and at the old Sonics that dont have the screens. I do agree with someone who stated good luck in trying to get ahold of Sonic, they have an 800 number that is basically an answering service, I tried for several days to get in touch with Corporate on a non-app issue, finally a week later I get a call from local manager. I wanted someone higher up, but the issue did get resolved.